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07-01-2008 04:25 AM #4
.....Yep, I called them the other day after they were closed & left a message that I was interested in their headers for a 392. The guy called back while I sleeping & left a message that they don't sell a header for a 392 but they do make one & Hot Heads Hemi sells it for them! So YES, S & S Headers does make the pictured headers! I will call them again tomorrow & see if they won't just sell them to me direct or may be drop ship them to me? These headers have been on 'back order' for at least a couple of months now. Not sure what's up. So far my dealings have been less than perfect with Hot Heads. I ordered the 392 Hemi to Turbo 400 trans adapter passenger side starter from them & they sent the drivers side starter adapter. When I called I talked to Bob about this & he said "no problem, just send them back". I said "great, how should I mail them back so you can pay shipping?" "you want to mail me a shipping slip?". He said "were NOT paying for shipping, any returned parts are paid for by the customer!" Well, I flipped & we went back on forth for several minutes on who will pay the shipping. Seriously he must have said at least 4 or 5 times, "were NOT paying for the shipping, doesn't matter if it's our mistake or not!!!" He finally put Donna on the phone & she said "No problem, we'll mail you out the correct part today, with a return mail slip".... Great, so i get the passenger side starter adapter in the mail a week later & I mail the other one back. THEN I notice on my credit card statement they CHARGED me for the new part that they mailed out! I DIDN'T authorize this! But no problem as long as they charge back my card when the returned part returns. WELL it's been 3 weeks & still no charge back! I've called them a couple of times & they said they refunded it but it's not posted yet..... Other stuff I've returned to other company's didn't take this long!!! So anyway, I'm a little leary of dealing with them. I want to put there aluminum heads on my Hemi but I might not. Anyone who expects me to pay for shipping on THEIR mistake worries me!!! ... Hey, thanks for listening!!!Bill
Last edited by billlsbird; 07-01-2008 at 04:29 AM.
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