Thread: Update on TCI transmission
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05-09-2008 08:21 AM #1
Update on TCI transmission
Just got off the phone with TCI to find out what is up with my Son's transmission. They say the front pump went out, which in turn fried the torque converter and front clutches. They have agreed to fix it under warranty (only has 200 miles tops on it) but we have to pay the freight back too. We already paid $100 to get it to them, now it's $100 more.
I called Summit to let them know we are a little put out about a brand new transmission failing, especially since we thought we were buying a quality brand, and they have agreed to kick in another $ 25 gift certificate in addition to the first $ 50 gift certificate to help with shipping. I think that is very fair of Summit but a little disappointed in TCI. I know this will be the last transmission we ever buy from them. I just hope it works right when they do it this time.
Don
You're welcome Mike, glad it worked out for you. Roger, it's taken a few years but my inventory of excess parts has shrunk a fair bit from 1 1/2 garage stalls to about an eight by eight space. ...
1968 Plymouth Valiant 1st Gen HEMI