View Poll Results: Who's at fault?
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06-26-2013 03:55 PM #6
Welcome to CHR!
This is a tough first post, kfox. I can tell you that everyone on this site has done something similar. It doesn’t matter if it’s twenty or two-hundred; when the deliverables do not meet my expectations I’m not happy. As I see it, you have three choices:
1 – Send the block back, pay the two hundred and tell them, “I’ll never deal with you again!” Outcome – nobody wins.
2 – Send the block back, pay the two hundred and get a new roller block. Outcome – they win and you smart a bit, but learn a lesson and believe me, if it’s the most expensive one you have to learn you’ll be miles ahead of me!!
3 – Call them up and admit to your “confusion-in-your-elation-to-order-the-killer-block-setup!” Tell them you really want to make this right and still use their services. You’ll still pay the 200 – but ask nicely (as Pat suggested) about a deal on lifters, or some other parts that they may be able to help you out on. Outcome – you’re still out the 200, but it’s closer to a situation where everybody wins.
I screwed up a cam install one time and destroyed a lobe before even firing up the engine (long story – don’t ask!) I went back to the machine shop where I had the block prepped and showed them the cam and we all agreed it was my fault. These guys must have taken pity on me because I got a replacement cam at their cost and a $25 gift certificate toward future work. That was a huge deal for me in the 70’s and I never forgot them – used them for lots more machine work until their shop closed,
Good luck and let us know what works out!
Glenn"Where the people fear the government you have tyranny. Where the government fears the people you have liberty." John Basil Barnhil
Ditto on the model kits! My best were lost when the Hobby Shop burned under suspicious circumstances....
How did you get hooked on cars?