Thread: Buyer Beware

Tweet

Recently I attempted to purchase a Zirgo fan from Rodparts Warehouse (they advertise in Rod and Custom). After three weeks of being told the fan had been shipped (it had not) I cancelled the order and ordered a fan from Speedway. On the same day the fan from Speedway arrived, so did one from Rodparts (it had been shipped three days after the order was cancelled). The Rodparts fan was sent back and I was assured the charge would be removed from my credit card. It has been over a month and despite several calls to Rodparts, the charge still has not been removed. Now its a hassle with the credit card co. Sorry for venting but this is frustrating!

I have noticed that RodParts doesnt even give their location in their ads......but the area code is somewhere in Iowa.

It appears that a bunch of these "warehouses" should be called "houses" since they only take the order and then they order the parts..... I have noticed that a lot of the parts are drop shipped from other locations.......indicating that they dont stock much (if anything).

Given that, they must be accumulating a bulk order from their ads. That means that they wait until X number of Zirgo fan orders come in so they can place a quantity order from Zirgo...

Usually these folks only offer competitive pricing....not much else in the way of service.

I'm sure you're right Robot. Rodparts Warehouse has no web site, no address, no E-mail address and offer no shipment tracking information. I should have known better.

Harry, thanks for sharing your experience, it's a good lesson for others on this board.

When the rest of you younguns reach my age, you will have learned that there is no free lunch and that you get what you pay for.

tech....add to your advice
"believe nothing you hear and only half of what you see"

Much better to deal with the manufacture in the long run