Mr. Taylor, thank you for your input and welcome.
Just a few questions;
As I now understand it you tried to work with him, even offering his money back with free pickup? Yet he posted here that you did none of that, so some of us suggested he consult legal advise to resolve. Which he claimed numerous reasons why he could not, while in reality he could not because he had refused the ultimate resolution. Was he expecting to pay nothing and keep the product too?
Seems to me the wrong people may be apologizing?

Sorry Mr. Taylor, don't mean to get you any deeper into this mess, and you are a gentleman! I'm sure a lot of good people from here will visit your shop and tell us the true findings.