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10-23-2013 05:35 AM #1
CHR Member
- Join Date
- Feb 2004
- Location
- Norway
- Car Year, Make, Model: 34 Ford Roadster High Boy
- Posts
- 154
Speedway Motors Customer service!
Thumbs up for Speedway Motors customer service from a Norwegian customer!
I ordered the Roadster top iron frame kit for 28-34 Roadster, but they sent me the T-Ford iron kit instead. These kits are rather bulky, so the oversea freight cost to Norway is high.
Shortly after I contacted them, they shipped the correct kit for free, (also covered the freight cost), and I could just keep the T-Ford kit, because of the high return freight cost.
That’s what I call good customer service!
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10-23-2013 06:08 AM #2
CHR Member/Contributor
- Join Date
- Sep 2007
- Location
- Gardner, KS
- Car Year, Make, Model: '33 HiBoy Coupe, '32 HiBoy Roadster
- Posts
- 11,148
All of my experience with Speedway Motors has been good, and I'm glad that your experience was a good one, too!Roger
Enjoy the little things in life, and you may look back one day and realize that they were really the BIG things.
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10-23-2013 06:26 AM #3
CHR Member
- Join Date
- Mar 2010
- Location
- Montgomery
- Car Year, Make, Model: 1962 Ford Fairlane 2dr with 289
- Posts
- 9,934
my experience has been the same as Roger's
ain't nuttin' like a Happy Hot Rodder sharin' good consumer news.
" I'm drinking from my saucer, 'cause my cup is overflowed ! "
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10-23-2013 06:29 AM #4
CHR Member
- Join Date
- Feb 2004
- Location
- Norway
- Car Year, Make, Model: 34 Ford Roadster High Boy
- Posts
- 154
By the way, I should have changed my avatar photo! The car became road legal 10th of August. Plans for the Winter is paint (same color as on the frame rails) and a tan colored canvas top.
Last edited by staleg; 10-23-2013 at 06:33 AM.
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10-23-2013 06:53 AM #5
CHR Member
- Join Date
- Mar 2010
- Location
- Montgomery
- Car Year, Make, Model: 1962 Ford Fairlane 2dr with 289
- Posts
- 9,934
ahhh yes, a Happy Ending for sure !.
" I'm drinking from my saucer, 'cause my cup is overflowed ! "
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10-23-2013 10:01 AM #6
CHR Member
- Join Date
- Sep 2007
- Location
- New Bedford
- Car Year, Make, Model: 34 Ford 3W Coupe Replica
- Posts
- 14,704
Glad you took the time to tell us that some companies still care about the customer! And even more happy that you shared some pics of that sweet 34!! Even more impressive when we consider the current location... Thanks Again...
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10-23-2013 12:21 PM #7
CHR Member
- Join Date
- Feb 2008
- Location
- Inglewood
- Car Year, Make, Model: 60 F100 truck
- Posts
- 6,339
Kool looking roadster,staleg.. All good..Micah 6:8
If we aren't supposed to have midnight snacks,,,WHY is there a light in the refrigerator???
Robin.
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10-23-2013 02:03 PM #8
CHR Member/Contributor
- Join Date
- Jul 2003
- Location
- Madison
- Car Year, Make, Model: '67 Ranchero, '57 Chevy, '82 Camaro,
- Posts
- 21,160
The car is coming along great Staleg!!! The top and the paint will really give it a nice look!Yesterday is history, tomorrow is a mystery, Live for Today!
Carroll Shelby
Learning must be difficult for those who already know it all!!!!
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10-23-2013 02:32 PM #9
CHR Member
- Join Date
- Feb 2004
- Location
- Norway
- Car Year, Make, Model: 34 Ford Roadster High Boy
- Posts
- 154
Thanks for the kind words! It has worked well so far. The Supertrapp exhaust ends are switched out because of exhaust smell while driving.
And I have changed the front springs 3 times. The ones supplied from Fatman was way too soft. But now they are perfect.
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10-23-2013 07:08 PM #10
CHR Member
- Join Date
- Oct 2012
- Location
- Narberth
- Car Year, Make, Model: 32 Brookville Hi Boy; 95 Toyota Supra
- Posts
- 1,029
Thanks for the Speedway report. I have also had nothing but good service and parts from them.
Also, it's nice to see an update on your great looking '34, staleg.Nick
Brookville '32 hi-boy roadster
TriStar Pro Star 427 CID
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10-23-2013 09:55 PM #11
CHR Member
- Join Date
- Sep 2013
- Location
- shingle springs
- Car Year, Make, Model: '33 ford hi boy, '57 nomad, '61 chevy
- Posts
- 307
Thats a very cool looking Roadster, glad you got it on the road and driving it like it was meant to be.. Also glad to hear that the USA companys are taking care of you... I haven't bought too much from speedway as Summit is so close to where i live and get great service out of them...You don't know what it is to love a car until you build one.
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10-24-2013 12:16 AM #12
CHR Member
- Join Date
- Feb 2004
- Location
- Norway
- Car Year, Make, Model: 34 Ford Roadster High Boy
- Posts
- 154
I buy most of my stuff from Summit, and they are ok. Another US speedshop with good customer service is Pirate Jack. Link:
Pirate Jack- Hot Rod, Nova, Chevelle, Mustang, & Camaro OEM Restoration Parts
I bought an 120$ aluminum master cylinder from him that leaked around the piston. He just sent me another one, covered the freight cost, and I didn't have to return the first one.Last edited by staleg; 10-24-2013 at 07:27 AM.
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10-24-2013 12:35 AM #13
CHR Member
- Join Date
- Apr 2011
- Location
- Prairie City
- Car Year, Make, Model: 40 Ford Deluxe, 68 Corvette, 72&76 K30
- Posts
- 7,297
- Blog Entries
- 1
Wow, what an awesome roadster! Great job! I've had good luck with Speedway too.Ryan
1940 Ford Deluxe Tudor 354 Hemi 46RH Electric Blue w/multi-color flames, Ford 9" Residing in multiple pieces
1968 Corvette Coupe 5.9 Cummins Drag Car 11.43@130mph No stall leaving the line with 1250 rpm's and poor 2.2 60'
1972 Chevy K30 Longhorn P-pumped 24v Compound Turbos 47RH Just another money pit
1971 Camaro RS 5.3 BTR Stage 3 cam, SuperT10
Tire Sizes
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10-24-2013 04:21 PM #14
CHR Member
- Join Date
- Jan 2004
- Location
- Prattsville
- Car Year, Make, Model: '51 Chevy Fleetline and a Ratrod project
- Posts
- 4,990
Only thing bad that I have bought from Speedway was a stainless coolant reservoir which due to some bad packaging had a lightly marred cap. Wasn't a big enough deal for me to even call on them, but I know that it would have been handled correctly if I had called.You don't know what you've got til it's gone
Matt's 1951 Chevy Fleetline- Driver
1967 Ford Falcon- Sold
1930's styled hand built ratrod project
1974 Volkswagen Super Beetle Wolfsburg Edition- sold
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10-26-2013 04:31 AM #15
CHR Member
- Join Date
- Apr 2001
- Location
- Dallas
- Car Year, Make, Model: "28 roadster pickup
- Posts
- 172
I bought the majority of my parts from Speedway when I built my truck. They gave me great customer service including advice through the whole project.
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