Thread: Enough is Enough ...........

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While there is the remote possibility that idunnitnow is right, I don't think so. As Bob P pointed out, sometimes the most skilled fabricators, painters, etc are the very worst business people. The successful ones are the guys who not only are skilled at their craft, but who understand how to make money and how important repeat business and word of mouth are.

We have all seen perfect examples of this in our everyday lives........some business that should really be great but isn't because they lose sight of the importance of doing good work, doing it in a timely fashion, keeping the customer informed and part of the decision making process, and not putting themselves up on the pedestal by feeling "we are the experts here and we will tell them how it needs to be done." At my work I get in "discussions" with our Techs all the time because they fail to see that at the end of the day the customer votes with his checkbook and if we haven't pleased him or her we have not only lost that one customer but the 5 or more he will tell.

Don