Ah ....... to this end ..... for the next person that works on your vehicle I'd say CONTRACT.

My close friend owns & operates a race car fab business ..... some of his costomers require him to sign a contract & maintain weekly updates - which also includes $$ from the customer. Perhaps ..... you might bring that up next time you have someone working on the vehicle. If they hesitate ..... it might NOT be the place to leave it.

Big successful car builders are ..... big & successful because they produce a superior product on a schedule that make the customer either come back for more or refer others to them.

I work for a small (17 trucks & 50 men) moving company ...... 60-70% of our business is repeat/referal .... the balance (the most part) comes from internet searches about our "on time" operation & how we treat the customer AFTER the move. It works. I should work in ANY business.

My thoughts.

REGS

REGS