Thread: Wilwood Master Cylinder Recall

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Wilwood has issued a recall notice about 7/8" bore master cylinders. This LINK provides more info.

Unfortunately, I have one of those masters installed on my '34. I'm less than happy that they're not replacing it. The not says I have to remove it, send it to them and have them rebuild it . . . in the peak of rodding season to boot.

looks like this is your solution: "Wilwood® may impose a refundable core charge for repaired/rebuilt Master Cylinder’s shipped at customer request before return of the recalled part."

Originally Posted by figure8

looks like this is your solution: "Wilwood® may impose a refundable core charge for repaired/rebuilt Master Cylinder’s shipped at customer request before return of the recalled part."

I had to read that several times to ensure that I was understanding, but it does sound like you can call them, request that they send you a replacement unit, and at their option they may collect a core charge from you, refundable when you send in your MC. Worth a try, I'd say.

I read that, but it seemed like a hassle. I'll give it a try.

Wilwood came back with another offer: "We will sell you a brand new master cylinder for $150. Once we receive your original master cylinder for repair, we will credit you $50 of the $150. You will still receive your original repaired master cylinder as well." Like I need two master cylinders.

So, today I get this, which means they can't comply with the offer they made in the original government-mandated recall notice. I guess the car sits until I can ship it, get it rebuilt, and have it returned. Wilwood makes amazing brake systems, but this process sucks.

Hi Jack,
Unfortunately we do not have any repaired master cylinders to exchange with you. Please let us know how you would like to proceed.
Thanks,
Wilwood Customer Care Team

How about they send you a rebuild kit???????

Originally Posted by jerry clayton

How about they send you a rebuild kit???????

How about I don't want to rebuild it myself, as that won't meet the recall requirements?

Latest:

"We will do our best to minimize your downtime. Once we receive your master cylinder, there is a 24-48 hour turnaround time for inspection and repair. Wilwood will then return your master cylinder via UPS ground. If necessary, the return shipping can be expedited for a fee."

Translation: We screwed up, but you can get back on the road quicker if you pay for quicker handling. Arseholes . . .

Wilwood is sending me a UPS return label for free return. I'm also supposed to get a call from them, so I can buy a new master cylinder. I want to try a 1" bore, since the 7/8" with an 8" dual diaphragm booster produces a little too light pedal force.

They offered me the $150 price for a new MC with $50 credit after rebuilding the recalled MC. We'll see if that holds up when I get the call from a sales rep.

Edit: Got the call from Wilwood and made the deal to buy the new MC, just as proposed.

Originally Posted by daveS53

We'll see if that holds up when I get the call from a sales rep. Edit: Got the call from Wilwood and made the deal to buy the new MC, just as proposed.

Try and let us know how you make out with the bore size change.

Originally Posted by daveS53

They offered me the $150 price for a new MC with $50 credit after rebuilding the recalled MC. We'll see if that holds up when I get the call from a sales rep.

Edit: Got the call from Wilwood and made the deal to buy the new MC, just as proposed.

Great offer . . . if you need/want a second master cylinder. Glad it worked out for you, Dave, but a second master cylinder would just be a paperweight for me.

I got my new 1" MC yesterday and got it installed today. It's just what I was after - a little more pedal force and a little less pedal travel. Mine's coupled to Wilwood brakes - 6 piston front, 4 piston rear, with 8" dual diaphragm booster, 3.8/1 pedal ratio. No proportioning valve needed at the rear. I even moved mine to the front, to get a little more braking out of the rear and less likelihood of locking up the front. The valve can adjust from zero to 57% pressure reduction.

This deal was far cheaper than buying a new MC for $200.

Originally Posted by DaveS53

They offered me the $150 price for a new MC with $50 credit after rebuilding the recalled MC. We'll see if that holds up when I get the call from a sales rep.

So if I understand your statement, they sold you a new 1" unit at a discount price of $150, and then after receiving your old 7/8" unit they will rebuild it, keep it for "rebuilt stock", and credit you $50 for the old one. You paid $100 for a new one that you wanted anyway, right?

I got my new 1" MC yesterday and got it installed today. It's just what I was after - a little more pedal force and a little less pedal travel.

That's good news, glad it worked out for you.