My broken new ratchet went back to Sears today - they tried to give me a scratched up 'reconditioned' replacement, which I refused. I insisted on one from the shelf as mine crapped out the very first time I tried to use it - now, as a spare, let's see how long this one lasts. Oh well, there is never much of a hassle with Crapsman tools, so as my second line, are working fine - usually