I called Classic Performance Parts yesterday about the missing bearing adapters for the F1 disc brake conversion. They responded with, if you didn't notice the parts were missing within ten days of reciept of the package, then we aren't responsible and you'll have to buy new ones. Well considering I bought the truck from Mel 2 months ago, and he bought the conversion kit at a swap meet three years or so ago, I think we missed the deadline.
The parts are $15 a piece so I wasn't too riled. It seems customer service really varies between companies.
I'd like to put a positive plug out there for Mikuni Carbs. About three years ago my Harley started peeing gas when ever the fuel stop cock was open. I had the carb rebuilt and the mechanic said it never leaked bench testing it, but it would immediately pour gas out when reconnected to the bike. We were all at a loss, so I called Mikuni who asked me to send them the carb. They went over it with a microscope and rebuilt it again for free(this was a four year old carb at the time). Under the scope they found glass beads which were causing the float to stick open. The guy at Mikuni said, you'd litteraly not have seen it with out a microscope. It turned out the liner in my gas tank was wearing out, releasing glass beads from tight seems that traped them, when it was customed painted. Mikuni stands by their products and has service second to no other company I have dealt with. If you guys have had any similar experiences I'd like to know and support companies that stand behind their products.