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HOSE? on an exhaust system??? better explain a little better---

$600 plus taxes?


Bill S.

Well, I've been there also more than once, and sadly to say my
30 years I spent in the auto industry I have seen it happen many
times. I can see a quote on something that has to be checked out
and then discover something else wrong, but exhaust should be a
pretty simple quote, especially for plus $600.00.....Last year I
needed a sensor replaced in my car, and since the mechanics were
slow, one of them wanted to do it on the side, but he needed the
money in advance, and I trusted him..Two weeks went by, and he
was always going to slip me in as soon as he could...He up and quit
suddenly and I haven't seen him since. That is just one of many
stories I could tell, and I know how you feel...But on the flip side
of the coin, there is a guy on this forum who built me an engine and
he went the extra mile to make me happy andI will not forget him.

Whenever I see a whizzing contest over a price charged over a "quote", I can't help but think back to my last business. EVERYTHING we did was on an "estimate", not a quote............but that didn't stop people from confusing the two terms. The paperwork always said estimate, our discussion verbage was always estimate, but people sometimes change terms in their head. Don't know if that's what happened here, but.....

Of course none of that excuses not completing the job correctly. On the other hand, mistakes happen. No doubt an aggravation and inconvenient. It's how the business makes it right that counts.

Originally Posted by jerry clayton

HOSE? on an exhaust system??? better explain a little better---

I suppose it's possible for one party or the other to get hosed in just about any business transaction.


Jim