Thread: School me on torque convertors

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B&M have been building fine junk stalls or over 20 years and about 17 for TCI nothing new same old $hit .i took out a hole shot B&M in less they 100 feet no hole shots just put my foot down .and have had TCI not even make it that far

But Pat with your monsters that ain't saying too much with respect to a normal street dude. But OK I hear you

Kitz

Originally Posted by bigjon 454

the names TCI and B&M used to mean something, not anymore IMO. I had a holeshot converter that was so far out of spec from one end to the other I could not even bolt it up. B&M tech line recommended I take it to a lathe shop and have some material removed, tried that and it could not even be spun up. Find someone local who rebuilds trannies, and your looking somone in the eye when/if yolu have a problem. No phone call, no reshipping, walk in and see the man. After the holeshot dilema I went with a Trans Specilities unit TC, heard good things on Coan, and BTE as well.

It's funny, my local mechanic said the same thing to me when I asked if I should rebuild my c6 or just buy a TCI from Summit, which was 300 less. He said take it to our local guy,and you won't have problems. I hope he's right, I pick it up on thursday. 3year 30 k warrenty, and they want to inspect it once I'm driving the car to check for any leaks. Seemed like good guys.

to rebuild a tranny must be awesome, they scare the hell out of me. In all my years and all my friends, no one does tranny rebuilds.

Haven't heard that much about TCI lately, but a couple of years ago on a different forum, they were not well spoken of. Too many people getting either bad transmissions or lousy customer service. There are other trans builders that I would go to first. Hopefully I won't have to any time soon.

As I mentioned, I am a little disappointed in TCI too. We won't know for sure how they are going take care of this until I get it back from them. I built Don the crate yesterday to ship it to them in, Wednesday he is going to help me get it on my trailer so I can ship it FedEx to them.

I dumped all the fluid out yesterday and was able to now see down into the torque converter. There is a circular flat plate moving around in there that looks like it had bearings in it at one time. Looks like a thrust plate or something. No bearings in it any more, just places where it looks like they went.

What is with these companies turning out crap like this? It's amazing that companies who are well known and advertise so much turn out to be substandard in quality or customer service. These were at one time household words in the hot rod industry, not fly-by-nights.

What also is a little upsetting is that they say they will take care of the problem but we have to ship the entire transmission and torque converter back to Mississipi. So we now incur probably a $ 100 or so shipping tab because of something we didn't do.

Don

Update: I just called Summit Racing who we bought it from and explained the problem. They said all TCI returns have to go directly to TCI, but since we are such good customers they will split the shipping cost with us by sending Don a $ 50 gift certificate. I thought that was more than fair of Summit.

Don, I agree. Summit did good by offering to split the cost. Builds strong customer relations for them with very little out of pocket expense. I don't remember all of the issues and facts around TCI, but there was a period about 4-5 years ago when it seemed like they were turning out more problems then good stuff. A number of people from the other site had to return transmissions to them or in some cases got burned on the deal. I beileve that TCI had changes in the company that affected some of their products and their customer service. Hopefully they have gotten it straightened by now, since most of the people I know don't do business with them anymore. Seems like a many of the complaints were about the TH350 and 700R; heard few complaints on other units.

Like they say "once bitten, twice shy"

Can't sat anything about TCI, never dealt with them. Summit on the other hand, is a very good company to deal with. Any issue I've ever had with a product I purchased from them was handled quickly and fairly.

I'll second that chuck. Summit has been very helpfull to me as well. Good helpfull service folks too.

and do what is right to keep a good reputation. Though they have to sell on a low cost basis, as what is cheapest generally wins.